Physiotherapy Services

Vista Healthcare’s wonderful Physiotherapists provide evidence-based exercise programs to people to improve their strength, mobility, flexibility, endurance and quality of life! We proudly offer:

  • Mobile Physiotherapy
  • Musculoskeletal Physiotherapy
  • Aged Care Physiotherapy
  • Chronic Pain Management
  • Private paying clients (Medicare accepted with a gap)
  • NDIS, Homecare, Workcover, CTP, CDP & DVA Physiotherapy

We employ a diverse workforce of Physiotherapists and are equipped to provide holistic care to children, adults and the elderly. Our services are primarily delivered on a mobile basis. At Vista Healthcare, our Physiotherapy service is available to everyone, regardless of their living arrangements.

We also operate in residential aged care facilities to provide in-house Physiotherapy, Pain Management Programs and Manual Handling Training and are well versed with the Aged Care Funding Instrument (ACFI).

Home Visiting Physiotherapists

Our clinicians are mobile, meaning we visit people at their home, our geographical coverage is extensive and includes North Sydney, as far north as the Hawkesbury River, North West Sydney, West Sydney, Greater Hills district, Blue Mountains & the Upper North Shore.

Glassed Wall Australian Home with Great Views of the Native Bush

Where We Deliver Our Services

Our Physiotherapy sessions predominantly occur in someone’s home. However, we support clients in all environments and property types, such as:

  • Houses
  • Units
  • Rental properties
  • Supported Independent Living
  • Specialist Disability Accommodation
  • Retirement villages
  • Shared accommodation
  • Residential aged care facilities
  • Gyms/pools

Vista Healthcare employs a diverse group of Physiotherapists that live around Sydney, so we really appreciate the opportunity to live and work in our community. Many of our staff are Alumni from the University of Sydney too.

Vista Healthcare’s Physiotherapy team is multicultural, so many of us speak more than one language and where possible we like to accommodate our clients to suit individual requirements!

Why Choose Vista Healthcare?

  • The clinicians from Vista Healthcare work with true passion. We consider healthcare to be an opportunity, not just a job. We’re proud to say we go beyond what we’re required to do. Our clients are never just a number – we work with them and their family.
  • We ensure people receive the highest level of evidence-based practice that’s going to make life better for our client and carers.
  • Vista Healthcare is managed by Robina Ramzan, a Senior Physiotherapist with over 25 years of clinical experience. Since graduating from the University of South Australia, Robina has had a successful career, having worked around Australia including rural QLD, in private and public settings and as Head of Physiotherapy of a large teaching hospital in NSW. She now helps Vista’s clinicians develop clinical excellence, as well as leadership and management skills.
  • We invest in our team by recruiting highly qualified clinicians who are passionate to serve the sectors we partner with.
  • Compassion is a priority for us: our Physiotherapists understand how important it is to empathise and connect with a patient in order to best support them. We carefully fostered our team to share this view, so quality is at the heart of our operations.

Patient-Directed Care

At Vista Healthcare we focus on empowering our patients. We understand the importance of patients feeling involved and respected through their treatment processes. All our clinicians work towards client centered goals so it’s meaningful for you.

To do this, our Physiotherapy plans will include not just one-on-one treatments, but we strongly advocate home-based exercise programs that we will develop with you. We encourage clients to self -manage as much as possible and we will guide them through this. Our clinicians will prescribe exercises that the client can perform, either by themselves or with their carers. Our ultimate goal is to empower our clients to achieve individual goals.

Structuring sessions and providing self management skills for rehabilitation means we provide significant value for those with budget limitations.

From experience, this ideaology contributes to helping patients to feel empowered and in-charge of the rehabilitation journey.

Physiotherapy FAQ

  • What certifications or professional memberships does Vista Healthcare hold?

    At Vista Healthcare we are members of the Australian Physiotherapy Association (APA).

    We also hold memberships to the Australian Health Practitioner Regulation Agency (AHPRA) and are registered with the National Disability Insurance Scheme (NDIS).

    We are committed to high standards within our industry, and as such Robina Ramzan from Vista Healthcare is a representative on the NSW APA Committee as well as the NSW Gerontology Committee.
    All staff possess a minimum of a Bachelor of Physiotherapy or Occupational Therapy.

  • Is Vista Healthcare equipped to work with unusual or complex clinical cases?

    Yes. Our team is well qualified to deal with complex or unusual cases.

    For example, Robina comes with experience in many areas of physiotherapy having worked in hospital, private and community setting. As Head of Physiotherapy, she was responsible of various clinical streams of Physiotherapy and has special interest in Chronic pain, having worked with Pain Specialist and taking on postgraduate learing and experience in this field.

    One example of a complex case relates to Allodynia: a pain condition in which the patient does not have an injury but experiences significant – often debilitating pain in response to something that would not normally cause pain.

    This is also referred to as a Complex Regional Pain Syndrome, it is a neurological response which can be likened to phantom limb syndrome. Our clinical expertise enabled us to help the 21-year-old client who had been restricted by significant pain for more than a year. He required a CAM boot (also known as a moon boot) to move. We worked as part of a multidisciplinary team (namely, a pain physician) and he was able to walk comfortably within a matter of months.

    Our role included delivering complex therapies such as mirror therapy as well as other desensitisation techniques used in chronic pain rehabilitation.

  • What types of goals have you helped people achieve?

    We are very proud of our ability to support people towards their goals and the variety of challenges we have helped people overcome.

    At Vista Healthcare, we are mindful that seemingly small achievements can have an extraordinary impact on quality of life.

    Some examples include:

    • A patient dealing with Parkinson’s disease had lost her capability to walk. She was determined to stay in her home, and she particularly did not want to use a hoist. She set herself the goal of being able to stand and look out her kitchen window as she had always done. Across a period of two months, we worked together and helped her become capable of standing from her wheelchair, walking ten metres to her kitchen window to view her beautiful property. This enabled her to feel empowered in her life. She recognised that with the right rehabilitation plan she could remain independent in her home, rather than moving to a residential facility. She would always comment “I just want to be in my house which I have lived in for 40 years and I decorated with the best Persian carpets”.
    • A client had been wheelchair bound for nearly four years; our therapy enabled him to stand up and walk again, initially with a parallel bar and then with a frame. That is a huge achievement, what an inspiration!
    • An 85-year-old patient experienced a fall overseas and required a wheelchair to assist him during his recovery. Through this process, he lost motivation and didn’t feel capable of returning to walking. We worked together for months to enable him to regain his mobility and confidence. Initially this was in the form of getting out of bed independently of his carers, we then set a goal of walking around his home and veranda. This enabled him to watch his horses & grandchildren run around the yard. What may be a little change to us was a huge change for him.

    These are just some of the examples of the ways in which our Physiotherapy team can assist people. Helping people achieve their goals, increase capacity and to feel a sense of achievement is highly motivational for Vista.

    We are very passionate about helping people to remain living in their own homes for as long as possible. We advocate for the community, there are many people who are still unaware of the funding and interventions available to them, so we do our best to help people access Physiotherapy services (we are selfless and encourage people to obtain the provider that is right for them). 

  • How do you measure the effectiveness of Physiotherapy?

    We use outcome measures across in our clinical practice. Outcome measures are standardised tools that are endorsed by the Physiotherapy community. Outcome measures quantify physical capacity and provide a baseline to measure and improve from.

    We use smart goals, which correlate very specifically to what the client wants to achieve.

    For example, a client may be working towards achieving more than 90 degrees of knee flexion after total knee replacement. The Knee Osteoarthritis Outcome Score (KOOS) may be used in this case. This outcome measure would quantify symptoms, stiffness, pain levels, function in daily living, recreation and quality of life.

    We would then implement an appropriate rehabilitation plan. We would periodically reassess against the initial measurements. This is how we measure the effectiveness of our Physiotherapy.

  • Do Vista's Physiotherapists undertake professional development?

    All of our Physiotherapists are encouraged and supported to undertake ongoing education. Vista Healthcare understands that staff desire professional development and this leads to greater job satisfaction and performance.

    All of our Physiotherapists perform mandatory annually with AHPRA to maintain their registration.

    Staff are allocated a CPD allowance for areas of interest. This is usually spent in gerontology.