NDIS Registered Healthcare Services

NDIS Physiotherapy & NDIS Occupational Therapy Services

We are proud to operate under the NDIS, providing NDIS support services to the Gold Coast, Brisbane, and the greater Sydney community. We help NDIS participants by offering the following NDIS Physio & Occupational Therapy Services-

Functional Capacity Assessments
Assistive Technology
Minor Home Modifications
SIL & SDA Assessments
NDIS Reports & Reviews
Ongoing healthcare
NDIS Physiotherapy

Vista Healthcare is an NDIS Registered Provider. We are a team of caring Australian NDIS Physiotherapists & NDIS Occupational Therapists who are registered with AHPRA. We first became NDIS registered in 2019, and we have been operating since 2014.

NDIS Service Areas

NDIS Service Locations

NDIS Services

Assessments

NDIS specific services include NDIS Capacity Assessments, NDIS plan reviews & initial NDIS assessments.

We perform an interview focused on the medical history of the presenting condition and its impact which helps a therapist to understand the situation clearly.

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Physiotherapy

Our Physiotherapists primarily deliver evidence-based rehabilitation programs.

Our Physiotherapy service is tailored towards the participant’s meaningful goals.

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Occupational Therapy

Our NDIS Occupational Therapists help by conducting OT assessments, environmental modifications, managing home modification projects and equipment trials, reviews and prescriptions.

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Assistive Technology

Assistive Technology (AT) includes technology or equipment that helps a patient achieve their goals while allowing them to live as independently as possible.

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Supported Independent Living

Supported Independent Living (SIL) is typically a long-term decision and the properties themselves are managed by support organisations.

SIL is designed to support people to live as independently as possible. Each individual requires appropriate support staff, assistive equipment and healthcare.

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Specialist Disability Accommodation

We offer initial assessments to ongoing therapy for NDIS Specialist Disability Accommodation (SDA) participants.

SDA refers to specialist housing requirements for people with special and often with very high support needs. SDA is referring to the actual assistive equipment itself.

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How long Does an Appointment Take?

Our lovely Physios and NDIS Occupational Therapists visit NDIS participants at their homes. A qualified NDIS Occupational Therapist will come to your home and make an assessment based on your physical and environmental needs.

Initial NDIS appointments take approximately 60-180 minutes, depending on the needs of the participant and the complexity of the situation (i.e. if home mods are required).

We then set amazing goals to achieve together!

Contact Vista Healthcare for Caring NDIS Physio & NDIS Occupational Therapy Services

Our care services extend beyond home visits. We can also support participants and their carers in other ways, including:

Programs such as manual handling training or falls prevention

Adjusting to unexpected changes after a status change

Assisting with finding appropriate housing or shared accommodation

Our healthcare services are holistic, we understand participants are largely developing their abilities and independence.

What Our Patients Are Saying

Kristine Santos

Kind and Professional

Jacob from Vista Healthcare is a kind and professional occupational therapist. He has helped our son with ASD in being more independent and confident with his day-to-day living skills. Jacob is a great match for our son who is generally very selective on therapists that he would open and warm up to. Jacob is a credit to Vista Healthcare.

Mario Campo

Care and Compassion

Robina and her team have been providing in home Physio for my 91 year old mother for the past 18 months. The level of care and compassion is outstanding. They have navigated her needs during the pandemic with the utmost of professionalism, ensuring her mobility was not compromised and her health enhanced. The home visits take pressure off our family as balancing all her appointments, care and full time work is at times impossible. Knowing we can relax and not have to worry about her physio needs, provides great peace of mind. We cannot thank them all enough and have no hesitation in recommending the services.

Lauren Kent

Kind and Caring

I have worked alongside Robina and the Vista Healthcare Team for well over two years now and I can't praise them enough! They are kind, professional, caring and extremely knowledgeable in their field. It has been a pleasure working alongside them in taking care of the staff and residents at Fitzgerald Aged Care.

Steve and Sam

Highly Professional

I would just like to thank Robina for the very generous advice that she gave me yesterday. There most definitely was an opportunity for her company to take financial advantage of my situation however she displayed a highly professional and ethical standard and I valued her honest and genuine opinion. While we now have no need for her services (thanks to her advice), I would most certainly consider approaching Vista Healthcare in the future. Many thanks and best wishes.

Jenny Luke

Great Service

We have been using Vista Healthcare for a while and are very happy with the service they provide. Robina, the physio is amazing and we are so grateful for the work she has been doing with my husband.

NDIS FAQ

Who can access Vista Healthcare's NDIS services?

Vista Healthcare works with adult NDIS participants (over 18). We are a mobile workforce that visit people at their home, group home, or shared home.

Please tell us about your situation, or the participant you are representing. Over the phone, we will have an honest discussion whether we are an appropriate provider to consider. Moving forward, we will organise a face to face meeting at the participant’s residence.

Please navigate to our contact or referrals page to start the process.

Will I get to choose the time of appointment?

Yes; we provide as much flexibility around scheduling as we can and will work with clients to find a mutually beneficial time.

English isn’t my first language. Can you still help me?

Yes, we can.

Many of our clinicians are multilingual so our first preference would be to see if we have a clinician that speaks your language.

If that is not possible, we would discuss the option of having a family member available to translate, or arranging for a professional interpreter to be present. As an NDIS provider, there are cases when Vista Healthcare can coordinate an interpreter through the NDIA.

How does Vista Healthcare communicate with patients about treatment plans and appointments?

We ask our clients which mode of communication would suit them best.

In most cases we contact clients via email or via SMS (for example for appointment reminders). We understand that phone calls may not be convenient for everyone, so we only make contact via phone if we know it is at a convenient time for the client or their carer.

In what ways will Vista Healthcare liaise with the NDIA?

As the governing agency, the primary role of the NDIA is to ensure NDIS funding is distributed in a reasonable and necessary way. So our discussions with the NDIA largely relate to:

Submitting NDIS request forms for Assistive Technology (as well as complex request forms)
Support in escalating requests that are a matter of priority (for example, if a participant could benefit from mobility equipment but there may be a wait).
Support with applications for further care. This can be appropriate if a client is reaching the end of their NDIS plan and requires renewal.

What types of goals does Vista Healthcare help NDIS participants achieve?

Based on the initial assessment, we draw on our clinical expertise to set realistic goals and associated timeframes.

These goals are formulated and agreed upon by us and the participant. These goals are then listed in their NDIS plan. Goals are personal intrinsic to the participant, such as –

To be able to better access the community for social activities
Improve or maintain function in activities of daily living
To transition to accommodation closer to family
To be able to independently mobilise further

We list the interventions that will be used to achieve these goals, from both a Physiotherapy and Occupational therapy perspective.

NDIS Gold Coast

NDIS Brisbane

NDIS Sydney

Assessments

Physiotherapy

Occupational Therapy

Assistive Technology

Supported Independent Living

Specialist Disability Accommodation

NDIS Physiotherapy & NDIS Occupational Therapy Services to Your Door

NDIS Physiotherapy & NDIS Occupational Therapy Services

NDIS Service Areas

NDIS Service Locations

NDIS Services

Need To Refer
A Client?

How long Does an Appointment Take?

Contact Vista Healthcare for Caring NDIS Physio & NDIS Occupational Therapy Services

What Our Patients Are Saying

Kind and Professional

Care and Compassion

Kind and Caring

Highly Professional

Great Service

NDIS FAQ

Contact Vista Healthcare

NDIS Physiotherapy & NDIS Occupational Therapy Services to Your Door

NDIS Physiotherapy & NDIS Occupational Therapy Services

NDIS Service Areas

NDIS Service Locations

NDIS Gold Coast

NDIS Brisbane

NDIS Sydney

NDIS Services

Assessments

Physiotherapy

Occupational Therapy

Assistive Technology

Supported Independent Living

Specialist Disability Accommodation

Need To Refer A Client?

How long Does an Appointment Take?

Contact Vista Healthcare for Caring NDIS Physio & NDIS Occupational Therapy Services

What Our Patients Are Saying

Kind and Professional

Care and Compassion

Kind and Caring

Highly Professional

Great Service

NDIS FAQ

Contact Vista Healthcare

Need To Refer
A Client?