NDIS Physiotherapy & Occupational Therapy Services

We are proud to operate under the NDIS. We help NDIS participants by offering –

  • Functional Capacity Assessments
  • Assistive Technology
  • Minor Home Modifications
  • SIL & SDA Assessments
  • NDIS Reports & Reviews
  • Ongoing healthcare

Vista Healthcare is an NDIS Registered Provider. We are a team of caring Australian Physiotherapists & Occupational Therapists that are registered with AHPRA. We first became NDIS registered in 2019, and we have been operating since 2014.

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NDIS Services

How long Does an Appointment Take?

Our lovely Physios and OTs visit NDIS participants at their home

Initial NDIS appointments take approximately 60-180 minutes, depending on the needs of the participant and the complexity of the situation (i.e. if home mods are required).

We then set amazing goals to achieve together!

Service Areas

Contact Vista Healthcare for Caring NDIS Physio & OT

Our care services extend beyond home visits. We can also support participants and their carers in other ways, including:

  • Programs such as manual handling training or falls prevention
  • Adjusting to unexpected changes after a status change
  • Assisting with finding appropriate housing or shared accommodation

Our healthcare services are holistic, we understand participants are largely developing their abilities and independence.

Meet The Team Contact Us

 

NDIS FAQ

  • Who can access Vista Healthcare's services?

    Vista Healthcare works with both paediatric NDIS participants (under 18) and adult NDIS participants (over 18). We are a mobile workforce that visit people at their home, group home, or shared home.

    Please tell us about your situation, or the participant you are representing. Over the phone, we will have an honest discussion whether we are an appropriate provider to consider. Moving forward, we will organise a face to face meeting at the participant’s residence.

    Please navigate to our contact or referrals page to start the process.

    Will I get to choose the time of appointment?

    Yes; we provide as much flexibility around scheduling as we can and will work with clients to find a mutually beneficial time.

  • English isn’t my first language. Can you still help me?

    Yes, we can.

    Many of our clinicians are multilingual so our first preference would be to see if we have a clinician that speaks your language.

    If that is not possible, we would discuss the option of having a family member available to translate, or arranging for a professional interpreter to be present. As an NDIS provider, there are cases when Vista Healthcare can coordinate an interpreter through the NDIA.

  • How does Vista Healthcare communicate with patients about treatment plans and appointments?

    We ask our clients which mode of communication would suit them best.

    In most cases we contact clients via email or via SMS (for example for appointment reminders). We understand that phone calls may not be convenient for everyone, so we only make contact via phone if we know it is at a convenient time for the client or their carer.

  • In what ways will Vista Healthcare liaise with the NDIA?

    As the governing agency, the primary role of the NDIA is to ensure NDIS funding is distributed in a reasonable and necessary way. So our discussions with the NDIA largely relate to:

    • Submitting NDIS request forms for Assistive Technology (as well as complex request forms)
    • Support in escalating requests that are a matter of priority (for example, if a participant could benefit from mobility equipment but there may be a wait).
    • Support with applications for further care. This can be appropriate if a client is reaching the end of their NDIS plan and requires renewal.
  • What types of goals does Vista Healthcare help NDIS participants achieve?

    Based on the initial assessment, we draw on our clinical expertise to set realistic goals and associated timeframes.

    These goals are formulated and agreed upon by us and the participant. These goals are then listed in their NDIS plan. Goals are personal intrinsic to the participant, such as –

    • To be able to better access the community for social activities
    • Improve or maintain function in activities of daily living
    • To transition to accommodation closer to family
    • To be able to independently mobilise further

    We list the interventions that will be used to achieve these goals, from both a Physiotherapy and Occupational therapy perspective.