NDIS Assessments

Vista Healthcare specialises in conducting a diverse range of NDIS assessments tailored to meet the unique needs of our patients. The assessment type is determined based on the specific requirements of the NDIS participant in question.

The assessment process commences with either a referral or a phone inquiry. Once we receive the initial contact, we proceed with a pre-visit phone call to clarify the participant’s (or stakeholders’) needs and preferences. After gathering this essential information, we schedule an appointment for the appropriate therapist to conduct the assessment at the participant’s home.

Vista Healthcare operates throughout Sydney, Gold Coast & Brisbane region and work with adult (18+) NDIS participants and older Australians.

Types of NDIS Assessments We Are Experienced With

Since obtaining NDIS registration in 2018, Vista Healthcare has built a team of proficient Australian Physiotherapists and Occupational Therapists who possess expertise in a wide array of assessments, including:

  • Functional capacity assessments
  • Assistive Technology assessments
  • Home modification assessments
  • Allied health assessments (Physio & OT)
  • SDA & SIL assessments
  • NDIS Plan Review reports
  • Initial NDIS assessments

Our approach involves a combination of official NDIS reporting templates and our own comprehensive clinical documentation. We take pride in assisting our clients throughout the entire process, from report submission to the NDIS/NDIA, to implementing the necessary healthcare measures.

When is an NDIS Assessment Required?

NDIS assessments could be required for a number of reasons.

New NDIS Participants

New NDIS participants seeking to apply for funding often engage Vista Healthcare to perform initial assessments as part of their application.

Beautiful 90 Plus Year-Old Elderly Senior Caucasian Woman Sitting Outdoors in Shade in the the Summer

NDIS Plan Reviews

Assessments are also required for plan reviews. In these instances, a full functional assessment with an Occupational Therapy report is required.

Show more


The purpose of plan reviews are to ensure current supports are appropriate (carers, living environment, how healthcare is being managed etc,). If additional reasonable and necessary support are required, these will be formalised in the report with the purpose of assisting the NDIS participant to achieve their meaningful goals and access appropriate funding.

Show less

Change of Circumstances

An assessment could also be required if there has been a change in a patient’s condition or circumstances.

Show more


This often relates to changes in accommodation or health status. As such, the patient would require a functional assessment to identify new care and/or equipment needs.

Show less

Assistive Technology

Vista Healthcare works closely with patients, care givers, support coordinators and other Allied healthcare companies to ensure multidisciplinary care is provided.

Show more

We also perform assessments for people planning to access complex Assistive Technology (such as powered wheelchairs, scooters and hoists) and provide the necessary manual handling training to relevant stakeholders.

Show less

Assessments Explained

What medical documentation is produced after an assessment?

The reporting that Vista Healthcare provides depends on the type of assessment.

For functional assessments, our documentation will include a full comprehensive report completed by our Occupational Therapist. The primary considerations are current health status, assessment findings, interventions required and anticipated hours.

How is the assessment service delivered?

Please contact us and we will conduct pre-screening to ensure we are appropriate to consider.

Vista Healthcare will visit the NDIS participant’s home at a mutually agreed upon time.

Assessments take approximately 1-3 hours at the residence, plus reporting time thereafter. All NDIS assessments are funded by the person’s plan. We provide professional communication throughout.

Who can access Vista Healthcare’s services?

Our services are accessible to adults aged 18 and older. We work with NDIS participants who either self-manage or have a plan manager for their NDIS plan. Our team of compassionate clinicians extends their services to individuals in the greater Sydney, Brisbane, and Gold Coast regions.

Group of senior people with some diseases walking outdoors - Mature group of friends spending time together

How do NDIS Assessments Help People Achieve Their Goals?

NDIS assessments play a pivotal role in empowering individuals to achieve their goals by taking a holistic approach to their lives, focusing on safety, independence, and overall well-being. Here’s how assessments provided by Vista Healthcare contribute to this:

  • Enhanced Home Safety: Vista Healthcare prioritises creating secure living environments, addressing safety concerns, and implementing necessary modifications like ramps and rails to ensure residents and visitors are safe within the premises.
  • Assistive Technology Solutions: We assist individuals in accessing both low and high-cost/risk assistive technology equipment, working with the NDIS for approval and funding, thereby improving their quality of life.
  • Promoting Community Access: Every individual deserves the right to access the community freely. Our clinicians support clients in various ways, including physical rehabilitation, prescribing mobility equipment, facilitating the use of public transport, and providing work/school support to help them achieve their community-related goals.
  • Future Planning: Our assessments identify existing risks and anticipate future needs, ensuring that NDIS plans are designed to cater appropriately to the patient’s requirements in their upcoming plan.
  • Building Daily Living Skills: Through therapeutic interventions, our skilled therapists empower individuals to enhance their daily living skills, ensuring tasks are performed with safety, independence, and dignity. Examples include fatigue management and upper limb rehabilitation.
  • Comprehensive Support Services: We go beyond assessments, ensuring our clients receive the appropriate allied healthcare, social support, leisure activities, and other essential services, ensuring a well-rounded approach to their overall well-being.

Ready to Work with Vista Healthcare?

Vista Healthcare is an Australian-owned company with senior Physios and OTs who have extensive experience providing assessments under the NDIS.

  • Our therapy and administration teams are well-versed with NDIS/NDIA processes, working with NDIS support coordinators and putting our client first
  • We are appropriately registered with the APA and AHPRA
  • Our staff hold current WWCC certifications
  • We are skilled at providing healthcare to people living with a disability

Our patients commend us for the passionate care we provide and the knowledge and enthusiasm our team brings to every case. Whether you’re just getting started with NDIS or you’re a current participant, we’re happy to assist with your individual needs.

Contact Us Referrals

NDIS Assessments and Functional Capacity

NDIS assessments play an important role in identifying a participant’s support needs and justifying funding requests within an NDIS plan. These assessments help demonstrate functional ability, environmental needs, and therapy requirements so planners and coordinators can make informed decisions.

Vista Healthcare provides a range of NDIS assessments delivered by experienced physiotherapists and occupational therapists. These assessments support participants during initial access requests, plan reviews, assistive technology funding, and home modification recommendations. Learn more about available services on the NDIS page.

Clarifying Assessment Types 

Several types of assessments may be required depending on a participant’s goals and funding needs. Each assessment focuses on different aspects of function and environment.

Common NDIS assessment types include:

Functional Capacity Assessments (FCA)

Comprehensive evaluations that measure a participant’s ability to complete daily activities and live independently.

Assistive Technology Assessments

Assessments are used to recommend mobility aids, seating systems, communication devices, or other equipment. Learn more about these services on our Assistive Technology page.

Home Modification Assessments

Assessments that identify environmental changes required to improve accessibility and safety within the home. These may include bathroom modifications, ramps, or structural adjustments. Further details are available on our Complex Home Modifications page.

Mobility Assessments

Physiotherapy assessments evaluating gait, balance, and movement limitations.

Driving Assessments

Assessments that determine whether adaptive driving supports or vehicle modifications may be required.

Supported Independent Living (SIL) Assessments

Reports used to determine the level of daily living support required in shared or supported housing.

Functional Capacity Assessments

A functional capacity assessment NDIS report provides a detailed overview of how a participant manages everyday tasks such as mobility, self-care, communication, and community participation.

Occupational therapists commonly complete these assessments, although physiotherapists may contribute where mobility and physical function are central concerns.

A NDIS OT assessment typically evaluates:

  • Activities of daily living, such as dressing, bathing, and meal preparation
  • Mobility and physical endurance
  • Cognitive skills and decision-making ability
  • Home and environmental safety
  • Community participation and social engagement

These reports are frequently used to support plan reviews, assistive technology funding, or requests for increased therapy supports. A detailed explanation of FCA reports is available in our guide to the NDIS Functional Capacity Assessment.

Typical Assessment Steps and Report Timelines

The process for completing an NDIS physiotherapy assessment or occupational therapy assessment usually follows several structured steps.

Referral and Intake

Participants, support coordinators, or GPs submit a referral outlining the required assessment.

Initial Appointment

The therapist meets with the participant to assess functional ability, mobility, and environmental factors.

Goal Discussion

The therapist reviews NDIS goals and determines how the assessment findings relate to support needs.

Report Preparation

Assessment findings are compiled into a detailed report including recommendations, evidence, and supporting documentation.

Submission

The report is shared with the participant and referrer for use during plan reviews or funding applications.

Most assessment reports are completed within one to three weeks, depending on complexity and required documentation.

Therapy assessments are delivered by qualified clinicians from both the Occupational Therapy and Physiotherapy teams.

Refer a Participant for an NDIS Assessment

If you are a support coordinator, GP, or allied health professional seeking an NDIS report for plan review, Vista Healthcare provides structured assessments designed to meet NDIS documentation requirements.

Our clinicians work with participants and referrers to produce clear, evidence-based reports that support funding decisions.

Contact our team today to confirm the next steps.

Read more

Frequently Asked Questions

What is an NDIS assessment used for?

NDIS assessments help demonstrate a participant’s functional abilities and identify the supports required to achieve their goals.

Who can complete a functional capacity assessment?

Occupational therapists most commonly complete FCA reports, although physiotherapists may contribute where mobility or physical limitations are a key factor.

How long does an NDIS assessment report take?

Most reports are completed within one to three weeks after the assessment appointment.

When is an assessment required?

Assessments may be required during plan reviews, when requesting assistive technology funding, or when applying for home modifications.

Vista Healthcare

What Our Patients Are Saying

Kristine Santos

Kind and Professional

Jacob from Vista Healthcare is a kind and professional occupational therapist. He has helped our son with ASD in being more independent and confident with his day-to-day living skills. Jacob is a great match for our son who is generally very selective on therapists that he would open and warm up to. Jacob is a credit to Vista Healthcare.

Mario Campo

Care and Compassion

Robina and her team have been providing in home Physio for my 91 year old mother for the past 18 months. The level of care and compassion is outstanding. They have navigated her needs during the pandemic with the utmost of professionalism, ensuring her mobility was not compromised and her health enhanced. The home visits take pressure off our family as balancing all her appointments, care and full time work is at times impossible. Knowing we can relax and not have to worry about her physio needs, provides great peace of mind. We cannot thank them all enough and have no hesitation in recommending the services.

Lauren Kent

Kind and Caring

I have worked alongside Robina and the Vista Healthcare Team for well over two years now and I can't praise them enough! They are kind, professional, caring and extremely knowledgeable in their field. It has been a pleasure working alongside them in taking care of the staff and residents at Fitzgerald Aged Care.

Steve and Sam

Highly Professional

I would just like to thank Robina for the very generous advice that she gave me yesterday. There most definitely was an opportunity for her company to take financial advantage of my situation however she displayed a highly professional and ethical standard and I valued her honest and genuine opinion. While we now have no need for her services (thanks to her advice), I would most certainly consider approaching Vista Healthcare in the future. Many thanks and best wishes.

Jenny Luke

Great Service

We have been using Vista Healthcare for a while and are very happy with the service they provide. Robina, the physio is amazing and we are so grateful for the work she has been doing with my husband.