Homecare Physiotherapy & Occupational Therapy

Vista Healthcare proudly provides professional healthcare Australia, Physiotherapy and Occupational Therapy to homecare package clients throughout the Gold Coast region, we also partner with approved homecare providers to provide brokered services.

Homecare’ is a government-subsidized package to allow someone to receive support in their home. Homecare packages vary from level one to level four, which provide different levels of funding for people who require basic, low, intermediate or high care needs respectively.

Vista Healthcare proudly provides home care physiotherapy and helps all homecare package clients towards their journey to live at home for as long as possible, safely, independently and happily. An ideal outcome is to help people and their carers optimize their quality of life in their home environment.

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Home Visiting Clinicians on the Gold Coast


Who can access Vista’s homecare services?

Our residential aged care services are available to all homecare package holders. Our clinicians are mobile across the greater Gold Coast region and into the Blue Mountains.

Home Aged Care Gold Coast Services

Vista Healthcare is a holistic provider of Physiotherapy & Occupational Therapy services. We are a mobile team of clinicians and visit people in their homes. We help with:

  • Rehabilitation at home
  • Assessments
  • Equipment prescription
  • Community access (i.e. wheelchairs, walkers, gait pattern)
  • Lowering and managing pain
  • Falls prevention
  • Optimizing daily living
  • Post-surgery rehabilitation
  • Minor home modifications

We understand that our services help people towards their emotional and social wellbeing. Our clinicians strive to form wonderful relationships to help people have fun, feel engaged and love looking forward to our visits. We are proud to be trusted by the community to do so.

We are also experienced with a range of physical and neurological conditions, as Vista Healthcare’s origins began in aged care.

What is included in homecare therapy?

An initial assessment or ongoing therapy session is typically a 1-2-hour meeting at the person’s home.

Our Physiotherapists and/or Occupational Therapist perform subjective and objective assessments to measure a person’s current capacity. We will then develop a clinically appropriate rehabilitation plan, as well as make recommendations (i.e. beneficial assistive equipment). These measurements are performed ongoing, as they track progress towards goals, as well as indicate decline if there is any.

Our Physiotherapists & Occupational Therapists are holistic, so we may make recommendations to other areas of life, such as asking how continence and vision is managed.

In many homecare cases, we are engaged to help people live more safely. As such, we would perform tests such as falls risk assessments and environmental reviews. As an example, we may help someone lower falls risk by:

  • Building lower limb strength
  • Prescribing bathroom rails
  • Prescribing a shower chair
  • Addressing fatigue components

Our lovely clinicians will perform various rehabilitation with that person in a holistic manner, from building strength, prescribing home exercise programs, trialing equipment, teaching safe strategies and also just enjoying each other’s company and the benefits of exercise together.

We will record what has happened during the sessions to ensure we track progress accurately.


Real Success Stories from our Homecare Clients

Vista Healthcare was fortunate to help a lovely client that lived on a very big property.

The husband has advanced Parkinson’s disease and the wife had moderate to advanced dementia. Upon meeting these people, the wife was chair bound and struggled to stand without the assistance of a lifter or carer. Because of this, she spent a lot of time sitting in front of the TV.

The lady loved cooking and standing at her sink which overlooked the mountains and her lovely garden. It was her meaningful goal to develop the capacity to walk herself to the kitchen and safely cook dinner, look at the beautiful view and enjoy herself at home.

We worked together to safely practice walking. At first, it was just a few steps at a time, then a few more. Having a neurological condition, it is important to lower the risk of falling. Falling mostly occurs because someone cannot react fast enough to move their feet. So, we practice a lot of balance and sit-to-stand exercise together.

Vista Healthcare worked with the lady for several months, and in the end, the lady was able to walk to the kitchen and enjoy her beautiful home and independence. For the times where she was tired, she had access to a wheelchair to help her.

two females holding hands exhibiting compassion

Home Care Package Client FAQ

  • What does Vista Healthcare do in terms of scheduling, documentation and compliance?

    In most cases, we will receive a client from a homecare provider, it is also possible for homecare clients to self-refer.

    We will then perform an intake of the referral made, which is us typically phoning the referee and asking more details about the Physiotherapy/OT requirements and synergizing with the case coordinator.

    We will organize our initial assessment at the persons residence to conduct an initial assessment. Vista Healthcare takes care of all scheduling. So, we will visit the client and communicate with them in the way they would prefer.

    We store all clinical documentation using our practice management systems which can be provided to the homecare coordinator for their compliance, providing we are consented to do so. We value privacy and confidentiality.

    In the current environment, it is important to know that we take the risks associated with COVID-19 seriously and all our staff have untaken the Department of Health  COVID- 19 infection control online training for health workers in a community setting. This training covers the fundamentals of infection prevention and control for COVID-19.

  • Is Vista Healthcare able to assist with all homecare package levels from one to four?


    We are experienced supporting people under all these types of circumstances. The most important thing is to ensure that we are an appropriate provider and can help people achieve realistic goals.

    On the initial phone call, we will ask questions to ensure we are a suitable provider for that person.

  • Can Vista Healthcare help short-term restorative care (STRC)?

    Yes, we definitely can.

    Short-term restorative care is a support program to help people being discharged from the hospital to their home or a respite facility. These programs typically span eight weeks in duration, and we will visit them 1-2x per week.

    The common cases for STRC are people who are recovering from hip and knee replacements, which are the two most common surgeries. However, we also handle more complex cases.

    Vista Healthcare is engaged to provide Physiotherapy and/or Occupational Therapy interventions to help people live as independently as possible and achieve their wonderful goals.

  • Is Vista Healthcare able to perform cognitive assessments and neurological rehabilitation?


    Cognitive assessments are primarily performed by our Occupational Therapists.

    There are a number of different assessment tools that allow us to measure mental capacity, function, short/long term memory, multitasking and so forth. Many of these skills translate into daily life, such as the ability to organize a schedule.

Why Choose Vista Healthcare?

With our values of compassion & care, we form strong relationships and help people live towards their meaningful goals through our various clinical interventions.

We strongly believe that everyone has the right to live in their home safely and independently for as long as possible and thus provide intervention to support every individual to achieve this independence.

This could be by providing Physiotherapy intervention to keep you active, strong, pain-free, recommending walking aids or by Occupational Therapy intervention where we would do a home assessment to make living in your home safe.

Staff from Vista Healthcare are Australian Physiotherapists & Occupational Therapists registered with Australian Health Practitioners Regulation Agency ( AHPRA), we are fully licensed and insured, we have current police checks, we have WorkCover insurance. Copies of our compliance documents are provided to the approved providers that we partner with.

Vista Healthcare also operates under the Aged Care Guidelines.

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Vista Healthcare

What Our Patients Are Saying

Kristine Santos

Kind and Professional

Jacob from Vista Healthcare is a kind and professional occupational therapist. He has helped our son with ASD in being more independent and confident with his day-to-day living skills. Jacob is a great match for our son who is generally very selective on therapists that he would open and warm up to. Jacob is a credit to Vista Healthcare.

Mario Campo

Care and Compassion

Robina and her team have been providing in home Physio for my 91 year old mother for the past 18 months. The level of care and compassion is outstanding. They have navigated her needs during the pandemic with the utmost of professionalism, ensuring her mobility was not compromised and her health enhanced. The home visits take pressure off our family as balancing all her appointments, care and full time work is at times impossible. Knowing we can relax and not have to worry about her physio needs, provides great peace of mind. We cannot thank them all enough and have no hesitation in recommending the services.

Lauren Kent

Kind and Caring

I have worked alongside Robina and the Vista Healthcare Team for well over two years now and I can't praise them enough! They are kind, professional, caring and extremely knowledgeable in their field. It has been a pleasure working alongside them in taking care of the staff and residents at Fitzgerald Aged Care.

Steve and Sam

Highly Professional

I would just like to thank Robina for the very generous advice that she gave me yesterday. There most definitely was an opportunity for her company to take financial advantage of my situation however she displayed a highly professional and ethical standard and I valued her honest and genuine opinion. While we now have no need for her services (thanks to her advice), I would most certainly consider approaching Vista Healthcare in the future. Many thanks and best wishes.

Jenny Luke

Great Service

We have been using Vista Healthcare for a while and are very happy with the service they provide. Robina, the physio is amazing and we are so grateful for the work she has been doing with my husband.